Support

Need help with Flora? Check the FAQs below, or reach out directly.

Contact us

hej@theflora.app

Frequently asked questions

How do I identify a plant?

Tap the + button, take or choose a photo, and Flora's AI identifies the species and builds a care plan for you.

How do I cancel my subscription?

Subscriptions are managed through the App Store or Google Play. Open your device's subscription settings to cancel or change your plan.

Why isn't my plant identification working?

Make sure the photo is well-lit and shows the plant clearly. If identification fails, try again — most failures are temporary.

How do I delete my account?

Go to Settings → Danger Zone → Delete Account. Your data is anonymised immediately and photos are removed from storage.